We’re searching for an experienced Training Manager to lead our in-house training programme. The right candidate is someone who will have SCA certification and be confident in delivering an SCA curriculum to both our wholesale clients and e-commerce customers.
Role scope: The Training Manager will be responsible for designing, developing, and delivering training programmes tailored to our two key customer groups – wholesale (cafes, restaurants, hotels) and ecommerce (the general public).
What you need to have:
Experience in teaching a training curriculum to coffee professionals / Experience in educational content development / Confidence in explaining complex concepts clearly / Strong leadership and communication skills / Advanced coffee knowledge – brewing, sensory skills, advanced brewing equipment / Experience with the SCA programme / An active SCA certification is preferable / Competent use of Microsoft Office and calendar/planning software / A valid UK driver’s license / Proficient (native standard) written English / Availability to work in our headquarters in Brixton, London, five days a week / Willingness to travel within the UK and Europe.
What you’d be responsible for: Training development: Creating and implementing SCA-standard training programmes for our wholesale customers / Event coordination: Organising and delivering home masterclasses and public events related to coffee / Team management: Leading a team to deliver consistently high-quality training / Content creation: Create engaging educational materials including written, video, and interactive content / Collaboration: Working with multiple departments in the business to refine training, informed by industry trends / Quality assurance: Ensure all training adheres to the company’s standards of quality and consistency.
Bear in mind: You will spend most of your time at our headquarters in Brixton, South London / There will be a requirement to work some evenings and weekends (compensated by time off in lieu).
What we offer: A competitive base salary + structured bonus / 22 days annual leave / A suite of benefits including additional days off work and reduced working hours during summer months / Access to all retail coffee at cost price / Complimentary staff breakfast.
How to apply We’d like your CV and for you to answer a few questions. Feel free to mention Assembly in your replies, but zero bonus points will be given if you do so. No-one likes a teacher’s pet after all.
What’s the best coffee training you’ve received? Where was it and why was it so good? / What’s the best coffee you’ve drunk this year and why? / What are your favourite coffee roasters and why?
The deadline to apply is Monday 13th January 2025.
