Established in 2018, Rosslyn is a collection of award-winning, high-volume speciality coffee shops located within the City of London. We have ‘All the attention to detail and high standards of the great Australian Cafe combined with the warmth and community of the Irish Pub, brought together in a way that best serves modern day London’.
At Rosslyn, we hire based on values and how we think you might contribute to our team. We hope to bring together those with a ‘why’ with a ‘how we do things’. If your skillset isn’t yet where you would like it to be, we want to help with that. We cannot however teach you how to take pride in your work and show empathy towards our guests.
At the end of it all what we do is quite simple…‘we are nice to people and we make nice coffee’.
↓
⠀
Working at Rosslyn ☕
We can provide a flexible schedule. Shifts are planned across 06.00 – 18:00 Monday to Friday and 8:30 – 17:00 Saturdays. Our idea of providing a work-life balance means ensuring evenings off, a 40hr work week and shifts under 10hrs.
Your core responsabilites will include
- Working closely with the COO & Operations Manager to support the upholding of standards across the Rosslyn estate
- Be a point of contact for the shop managers, providing service to them by strengthening the support functions that form part of their success
- Interact and collaborate with contractors relating to daily operations, escalating issues in a timely and efficient way. This includes suppliers, maintenance (such as equipment services and handyman tasks), shop cleaners, compliance and IT
- Provide ‘helpdesk’ service and coordinate the troubleshooting of issues. This includes reactive and planned preventative maintenance.
- Support the new openings programme through set up stages, owning the opening tracker and pre-opening checklist (ordering & transfers)
- Co-ordinate operational projects such as events (CAFQ), price rises, and new product launches
- Assist the development of retail sales and e-commerce by ensuring Rosslyn has the correct supply and demand
Your skills
At Rosslyn, we hire based on values and how we think you might contribute to our team. We hope to bring together those with a ‘why’ with a ‘how we do things’;
- You’re empathetic – have everyone else’s back and eager to help
- You have bundles of positive energy
- You’re organised – with a dynamic approach to planning and prioritising your work
- You’re engaging – a proactive problem solver who takes pride in their work
- You’re communication skills are excellent
- You have a strong attention to detail
London Living Wage Employer
We are extremely proud of our work alongside The Living Wage Foundation, working closely with their team to develop the scheme. This was recognised in 2023 when we received the Living Wage Champion Award.
We strongly believe that for our team to take good care of our guests, we must first take good care of our team. This starts with paying a fair wage (more than LLW).
This is a salaried role paying £30,000 - £32,000 per annum (Negotiable depending on experience)
Listed benefits
- Evenings Off
- Discounts include 50% off bags of house coffee & 30% off guest coffee
- 28 days annual leave for FT TM’s
- Cycle to work scheme
- Access to local gym classes (which have the best view of London)
- Unlimited coffee whilst at work
- Friends and Family discount
- Company-wide trips including Dublin, the Paris Coffee Festival and more
- Quarterly Socials
